Mailchimp Vs Hubspot: The Ultimate Showdown

Mailchimp and HubSpot are two popular marketing automation platforms with distinct features and functionalities. Today we will compare Mailchimp and HubSpot to help you understand their differences and choose the one that best suits your business needs.

Mailchimp is known for its user-friendly interface, email marketing capabilities, and affordability, making it ideal for small businesses and startups. On the other hand, HubSpot offers a comprehensive suite of tools that go beyond email marketing, including CRM, sales, and customer service, making it a preferred choice for larger organizations aiming for a holistic marketing approach.

By examining the key features, pricing, integration options, and user experience, we will provide you with a comprehensive analysis of Mailchimp vs. HubSpot to help you make an informed decision.


Let’s explore the features of both Hubspot and Mailchimp

Mailchimp Features

Mailchimp offers a range of features that make it a popular choice for email marketing and automation. Here is a closer look at some of its standout features:

1. User-Friendly Interface: Mailchimp boasts a clean and intuitive interface, making it easy for users of all skill levels to navigate and create email campaigns. Its drag-and-drop editor allows you to effortlessly create visually appealing emails without any coding knowledge.

2. Advanced Segmentation: With Mailchimp’s powerful segmentation options, you can target your audience based on various criteria such as demographics, purchase history, engagement level, and more. This helps you deliver personalized content that resonates with each subscriber.

3. Automation: Automation is a key strength of Mailchimp. It enables you to set up automated email sequences based on triggers like sign-ups, purchases, or behavior, saving you time and effort. You can nurture leads, welcome new subscribers, and re-engage inactives automatically.

4. A/B Testing: Mailchimp lets you conduct A/B testing to optimize your email campaigns. Test different subject lines, content variations, or sending times to determine what resonates best with your audience. This data-driven approach helps you refine your strategies and achieve better results.

5. Reporting and Analytics: Mailchimp offers comprehensive reporting and analytics features that provide valuable insights into campaign performance. Monitor open rates, click-through rates, conversions, and other metrics to track your success and make data-informed decisions.

Hubspot Features

Hubspot is an all-in-one marketing automation platform offering a suite of powerful features. Here are some of the notable features Hubspot has to offer:

1. CRM Integration: Hubspot allows you to seamlessly integrate its marketing tools with its CRM platform. This integration ensures that all your marketing and sales efforts are coordinated and enables you to track customer interactions for a holistic view.

2. Lead Generation and Forms: Hubspot provides tools for creating attractive lead capture forms and landing pages. You can easily customize and optimize these forms to collect valuable information from your website visitors and convert them into leads.

3. Email Marketing: Hubspot’s email marketing capabilities enable you to create personalized and targeted email campaigns. With its drag-and-drop editor, you can design visually appealing emails, automate messages based on triggers, and track engagement metrics.

4. Content Creation: Hubspot offers a content creation tool that allows you to draft, edit, and publish blog posts, landing pages, and website content. It also provides SEO recommendations and analytics to help improve your content’s search engine visibility.

5. Marketing Analytics: Hubspot provides comprehensive analytics and reporting features that help you track the performance of your marketing efforts. You can monitor website traffic, conversion rates, social media engagement, and more to gain valuable insights and make informed decisions.

Mailchimp and Hubspot offer a wide range of features to boost your marketing efforts. Mailchimp is renowned for its user-friendly interface, segmentation capabilities, automation options, A/B testing, and detailed reporting. On the other hand, Hubspot stands out with its CRM integration, lead generation tools, email marketing capabilities, content creation features, and robust analytics. Consider your specific marketing needs and priorities to determine which platform aligns best with your business objectives.


When considering the leading platforms for email marketing and marketing automation, two names that often come up are Mailchimp and HubSpot. Both of these tools have their own unique features and benefits, but understanding the key differences between them can help you make an informed decision on which one is the best fit for your needs.

Now we will compare Mailchimp and HubSpot in terms of pricing, ease of use, email marketing, marketing automation, and CRM integration.


Pricing is often a determining factor when choosing a marketing platform. Both Mailchimp and HubSpot offer a range of pricing plans to suit businesses of all sizes. Mailchimp offers a free plan, which is great for beginners or those with a small subscriber list. They also have several paid plans with increasing features and subscriber limits. HubSpot, on the other hand, offers a more comprehensive suite of tools and their pricing is based on the package you choose. While Mailchimp may seem more cost-effective for smaller businesses, HubSpot’s pricing is justified by the additional functionalities it provides.

Ease Of Use

When it comes to ease of use, both Mailchimp and HubSpot have intuitive interfaces that make it easy to navigate and manage your campaigns. Mailchimp, with its simple drag-and-drop editor, is known for its user-friendly interface that requires little to no technical knowledge. In contrast, HubSpot has a more advanced interface that may require a bit of a learning curve, but the platform compensates for it with its robust features and capabilities.

Email Marketing

Email marketing is a fundamental aspect of any marketing strategy. Both Mailchimp and HubSpot offer powerful email marketing features. Mailchimp’s strength lies in its customizable templates and easy-to-use automation workflows. With Mailchimp, you can create visually appealing emails and automate your campaigns based on subscriber actions. On the other hand, HubSpot provides advanced segmentation options and personalization features, making it easier to target specific audiences and deliver highly relevant content.

Marketing Automation

Marketing automation is an essential feature for businesses looking to save time and improve efficiency. Mailchimp offers a range of automation options, allowing you to set up triggers and workflows based on subscriber behavior. From welcome emails to cart abandonment campaigns, Mailchimp has you covered. HubSpot, on the other hand, takes marketing automation to the next level with its powerful workflows, lead nurturing capabilities, and advanced analytics. If you’re looking for a platform that can handle complex automation scenarios, HubSpot may be the better choice.

Crm Integration

Integrating your email marketing with your customer relationship management (CRM) system can supercharge your marketing efforts. Mailchimp offers integrations with popular CRMs like Salesforce and Shopify, allowing you to sync your contact data seamlessly. However, HubSpot goes beyond basic integration and offers its own CRM platform, which fully integrates with the marketing tools. With HubSpot’s CRM, you can track your leads, manage customer interactions, and monitor your marketing performance all in one place.

Benefits And Drawbacks

Both platforms offer a variety of features and tools to help you create effective email marketing campaigns. Let’s explore the benefits and drawbacks of each platform to help you make an informed decision.

Benefits Of Mailchimp

  • Easy-to-use interface: Mailchimp offers a user-friendly interface with drag-and-drop functionality, making it easy for even beginners to create professional-looking email campaigns without any coding knowledge.
  • Flexible pricing plans: Mailchimp offers both free and paid plans, allowing businesses of all sizes to find a pricing option that suits their needs and budget.
  • Advanced segmentation: With Mailchimp, you can target your audience more precisely by using advanced segmentation tools. These tools enable you to divide your subscribers into specific groups based on various factors such as demographics, purchase history, and engagement.
  • Extensive integrations: Mailchimp integrates seamlessly with various third-party apps and platforms, including social media platforms, e-commerce platforms, and CRMs. This allows you to streamline your marketing efforts and gather valuable data from different sources.
  • Detailed analytics: Mailchimp provides comprehensive analytics reports that offer valuable insights into the performance of your email campaigns. You can track metrics such as open rates, click-through rates, and conversion rates to optimize your campaigns for better results.

Drawbacks Of Mailchimp

  • Limited automation features: While Mailchimp offers some automation capabilities, it may not be as robust as other platforms like Hubspot. This can be a drawback if you rely heavily on automation for your email marketing strategy.
  • Somewhat limited customer support: Users have reported mixed experiences with Mailchimp’s customer support. Some have found the support to be helpful, while others have experienced delays in response times or unhelpful interactions.
  • Less advanced CRM capabilities: Mailchimp’s CRM functionality is relatively basic compared to other platforms like Hubspot. If you require extensive customer relationship management features, you may find it lacking. Feel free to check out our detailed Mailchimp review here

Benefits Of Hubspot

  • All-in-one marketing platform: Hubspot offers a comprehensive suite of marketing tools, including email marketing, social media scheduling, blogging, customer relationship management (CRM), and more. This can save you time and effort by having all your marketing activities in one centralized platform.
  • Premium automation capabilities: Hubspot excels in automation features, allowing you to create complex, behavior-based workflows to engage your audience at the right time with personalized content. This can help you nurture leads more effectively and drive conversions.
  • Robust CRM features: Hubspot’s CRM is highly advanced, enabling you to track customer interactions, manage leads, and gain a holistic view of your sales pipeline. This integration with the rest of the marketing tools can streamline your marketing and sales processes.
  • Exceptional customer support: Hubspot is well-known for its exceptional customer support. The platform offers various support channels, including live chat, phone support, and an extensive knowledge base, ensuring that you get the assistance you need, when you need it.

Drawbacks Of Hubspot

  • Pricing: Hubspot’s pricing can be prohibitive for small businesses or startups with a limited budget. The platform’s more advanced features are often available only with higher-priced plans.
  • Steep learning curve: Due to the extensive range of features and tools, Hubspot has a steeper learning curve than some other platforms. It may take some time to fully understand all the functionalities and make the most of them.

Feel free to check out our detailed HubSpot review here.

Frequently Asked Questions For Mailchimp Vs Hubspot

How Does Mailchimp Compare With Hubspot?

Mailchimp and HubSpot are both effective tools for email marketing, but they have some key differences. Mailchimp offers a user-friendly interface and is ideal for small businesses with basic needs. In contrast, HubSpot provides more advanced features and integrates with a comprehensive suite of marketing tools. Choose based on your business requirements.

Does Anyone Still Use Mailchimp?

Yes, Mailchimp is still widely used. With over 20 million users, it remains a popular choice for email marketing and automation. Its user-friendly interface and range of features make it valuable for businesses of all sizes.

What Are The Disadvantages Of Using Mailchimp?

Mailchimp has a few drawbacks, such as limited automation features and high pricing for larger email lists. Additionally, some users find their templates restrictive and the platform may be overwhelming for beginners. However, Mailchimp remains popular due to its user-friendly interface and extensive integrations.

Do Mailchimp And Hubspot Work Together?

Yes, Mailchimp and HubSpot can work together. They have integration options, allowing you to connect and sync your contacts and data between both platforms. This enables you to manage email campaigns efficiently and leverage the marketing automation and CRM capabilities of HubSpot while using Mailchimp for email marketing.


Both Mailchimp and Hubspot have their distinct features, making them intriguing options for businesses. While Mailchimp emphasizes user-friendly email marketing and automation tools, Hubspot focuses on providing a comprehensive CRM platform with integrated marketing and sales tools. Ultimately, the choice between the two depends on your specific needs and objectives.

Consider your resources, desired features, and budget to make an informed decision that suits your business goals.

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